Northeast Exports respects your privacy and is committed to protect the same. During our course of business we may collect information related to you and use it for different purposes like facilitating your purchase, analysing data, sending you newsletters and other such activities (detailed in following text). We use all standard means of protecting any such information.

What data do we collect:

We collect any data which you provide at time of login which includes your name, mobile number, email address, postal address with postal codes etc. All the payments on our site are routed through RBI approved payment gateways and are secure. We may further save other details like your IP address, mobile details, browser type, referrals, clicks, exit pages, orders history, payments history etc which are required for our routine business and analysis purpose.

We may also collect any such information which comes across to us in normal business routine such as your interest shown in any product/type of product with our affiliate partners/vendors, any other information given to third party like a change of address or any other such information which is freely available.

We shall also use cookies which help us track you on our website and help us deliver you a seamless experience.

How do we use this data

We use this data for a variety of things which may be any of the following (but not limited to):

1. To deliver products to you.
2. For communication with you.
3. Help us learn your preferences on products, behaviour of purchase, your interests in general and any other such information.
4. To carry out research for marketing and advertising purpose such as identification of trends in shopping, effectiveness of our campaigns, demographic variants etc.
5. To send you promotional offers, newsletters, emails, push notifications, sms etc.
6. Comply with provisions of law.

Whom do we share personal information with

1. With our affiliates and third parties.
2. With service providers to provide you better quality services.
3. In case of merger/acquisition/sale or other such activities, we may share your personal info with business entity taking over us.
4. Government bodies, Statutory Authorities required as per provisions of law.

Please note that we do not sell/rent any of the personal information of customers available to us. We also take adequate technical and physical preventive measures to keep your information safe with us.

We may post links on our website of third parties. Similarly, we may post our advertisements/links on websites of third parties. In both these cases, the third party would have access to your data for which we shall not be responsible. For our products listed on websites of E-Commerce Platforms, the customers data shall be governed by privacy policy/ data protection policy of the respective E-Commerce Platform.

Please note that this Privacy Policy governs only information provided/ available to the Northeast Exports website. It does not govern any other information or communications that may reference Northeast Exports, e.g., communications from Northeast Exports Kiosks/ Counters located within brick and mortar retail stores. If you visit other websites, or link to another website from our website, you are subject to the privacy policy applicable for that website and we suggest that you consult their privacy policy.

Special Events, Questionnaires and Surveys

Occasionally, Earthraga may sponsor special events such as contests, sweepstakes or other offerings, questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy and the purposes it sets forth

Retention of data

We shall retain data related to you as long as it is required by regulations of law and resolution of disputes, completion of legal agreements or any other factor of similar nature or as per our business requirement. We may use such data for our own analytics and any other compliance work.